Excel
Kids
Day Nursery & Contact Centre
Home from Home
62 Hainault Road, Leytonstone London E11 1EQ. Tel: 020 8556 1732
Unit 11 Mercury Mall, Mercury Gardens, Romford Rm1 3EE
Tel: 01708 751104
Contact Centre
Contact Centre - Support for children & their families______
Excel Contact Centre provides a safe, friendly and neutral place where children of separated families can spend time
with one or both parents, and sometimes other family members.
It is a child centred environment
that puts the needs of the children first.
Refferals
Visits are by referral. The referral can be made by a social worker, solicitor, family mediator, CAFCASS officer (formerly known as a court family welfare officer), by a court order or by self refferal. The person making the referral fills out a referral form and sends it to the Centre Co-ordinator. How often you come to the Centre depends on you and when the Centre is open.
Type of contact service provided
Providing you with a space
Supported by a staff member
Supvervised Contact
Providing a record of th contact
Providing a report to court if required
Confidentiality
In relation to confidentiality our policy covers but is not limited to:
• Gathering information
• Recording information
• Access to information
• Disclosure of information
• Storage of information
• Complying with statutory requirements